Astra Technical Support Inquiry

To speak with an expert Astra Manufacturing Technician, please fill out the form below. For replacement parts inquiry, please use this form.

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Please turn on the machine for 20+ minutes, if possible, and upload photos of the below:

- Model/Serial Number Plate (located on the right side of the machine or under the drain tray)
- Pressure gauge
- Power switch light and green/orange indicator lights
- Water line where it connects to the machine (if plumbed)
- Any photos of the issue you are experiencing

*Photos or descriptions of the issue(s) you’re experiencing will help expedite your inquiry.

*We care about your privacy. By submitting this form, you agree to the
terms of our Privacy Policy. We will never sell or distribute your information.

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