Astra Technical Support Inquiry

To speak with an expert Astra Manufacturing Technician, please fill out the form below. For replacement parts inquiry, please use this form.


Please turn on the machine for 20+ minutes, if possible, and upload photos of the below:

- Model/Serial Number Plate (located on the right side of the machine or under the drain tray)
- Pressure gauge
- Power switch light and green/orange indicator lights
- Water line where it connects to the machine (if plumbed)
- Any photos of the issue you are experiencing

*Photos or descriptions of the issue(s) you’re experiencing will help expedite your inquiry.

*We care about your privacy. By submitting this form, you agree to the
terms of our Privacy Policy. We will never sell or distribute your information.

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