Astra Service Programs
Service
At Astra, we build machines designed for careful set-up & maintenance and that are built to last. But we also believe that nobody should have to wait for a good cup of espresso. So our experts are on call to help with any service need.
Contact us: techsupport@astramfr.com
Phone: (818) 340-1800
+ Handcrafted in the U.S.A
+ Made with U.S.-standard parts
+ Readily available in the U.S.
+ Thoughtful, modular design by a former aerospace engineer
+ Designed for easy care & maintenance
+ Dedicated tech and customer support for Astra customers
+ Free support via phone or email
QUARTERLY
MAINTENANCE
- Quarterly maintenance visit by an Astra service professional
- Inspection of select parts*
- Replacement of select parts*
- Grinder inspection
*inquire about parts coverage.
ANNUAL
MAINTENANCE
- Yearly maintenance visit by an Astra service professional
- Inspection of select parts*
- Replacement of select parts*
- Grinder inspection
*inquire about parts coverage.
VIRTUAL/ ONSITE
TRAINING
- One hour, one-on-one training with an Astra service professional
- Training on the care, cleaning, and primary functions of your Astra machine
- Onsite or virtual training available*
*based on location and need.